BCWD COVID-19 ADVISORY (May 15, 2020)
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| ..BCWD encourages concessionaires to follow the color coding of the quarantine pass issued by the barangay in paying water bills.. |
BCWD encourages concessionaires to follow the color coding of the quarantine pass issued by the barangay in paying water bills
As almost the entire Butuan City will turn to General Community Quarantine (GCQ) from Enhanced Community Quarantine (ECQ) on May 16, 2020, it is expected that paying concessionaires will troop to the BCWD Collection Area starting May 18, 2020 when BCWD will start implementing its New Normal Operation (NNO). As such, concessionaires are encouraged / requested to follow the schedule of the color coding of the quarantine pass issued by their respective barangays in paying their water bills. This is to avoid congestion at the BCWD Collection Area.
Concessionaires with Black code on their Quarantine Pass can pay on Monday & Thursday; Blue on Tuesday & Friday; and Red on Wednesday & Saturday.
Effective Monday, May 18, 2020, the collection schedule for Monday – Friday will be from 7:30 a.m.-5:00 p.m., with no noon break and 8:00 a.m. – 4:30 p.m. for Saturdays of May 23 and 30, 2020 only. The said schedule will be effective only for the month of May 2020. BCWD will be releasing another schedule for June 2020.
BCWD will resume delivering water bills on May 18, 2020. For those who do not have questions on their water bills and those who will pay the Current Bill only can directly pay at any available Payment Window. For those who have questions on their water bills must go to the Complaint Counters.
Concessionaires are also reminded that they can also check their water bill through online billing. For concessionaires to be updated in their current billing, they can access the online billing services of BCWD at its official website www.bcwd.gov.ph/obi/.
Concessionaires may also pay their bills in BCWD Collecting Centers. Accredited BCWD Collecting Centers are the following:
1. Berry Happy Mart (Pizarro St., Brgy. J.P. Rizal);
2. C5 Hardware (S1 Cassion Building, near Rosewood Plains Subdivision, Villa Kananga);
3. Clarhez Ticketing Services (National Highway, Brgy. Libertad, Butuan City);
4. JPL Bayad Center (Brgy. Ampayon, Butuan City near Public Market);
5. TAM Payment and Remittance Center (Unit 1 Wing-on Corporate Building, Brgy. Holy Redeemer); and
6. Veterans Bank.
For those applying for new water connection, you are encouraged to access the online application and seminar for new connection at the BCWD official website at www.bcwd.gov.ph/nsc to minimize the congestion of people visiting the office of BCWD.
For more information, customers are advised to call the BCWD Call Center at 09189304234 / 09171888726 / (085) 3423145 / 46; 3416373 / 74 or leave / send a personal message (PM) at the official Facebook page of the Butuan City Water District.
Last Update: May 15, 2020